1. Introduction

TALENTRA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web-based Learning Management System (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

2. Information We Collect

We collect several types of information to provide and improve our Service:

2.1 Personal Information

• Full name and email address
• Profile information (avatar, student/teacher ID)
• Account credentials (securely stored and encrypted)
• Institution or class affiliation data

2.2 Learning Data

• Course enrollment and progress tracking
• Quiz and exam results, scores, and attempt history
• Assignment submissions, files, and grading records
• Reading activity and lesson completion data

2.3 Usage Data

• Device information (device model, operating system version)
• Login timestamps and IP addresses
• In-app activity and feature usage patterns
• Crash logs and diagnostic data for app improvement

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing Educational Services — Delivering course content, assessments, assignments, and tracking learning progress.
• Communication — Sending important notices about your courses, account updates, and platform announcements.
• Improving the Service — Analyzing usage patterns to enhance user experience, fix bugs, and develop new features.
• Security and Integrity — Detecting and preventing fraud, unauthorized access, and maintaining academic integrity during exams and quizzes.
• Compliance — Meeting legal obligations and enforcing our Terms and Conditions.

4. Data Storage and Security

We implement robust security measures to protect your personal information:

• All data is encrypted in transit using TLS/SSL protocols.
• Sensitive data (passwords) is hashed using industry-standard algorithms.
• Access to personal data is restricted to authorized personnel only.
• We use secure cloud storage infrastructure with regular security audits.
• Two-factor authentication (2FA) is available for enhanced account security.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. When you delete your account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

5. Third-Party Services

Our Service may integrate with third-party services to enhance functionality:

• Single Sign-On (SSO) — We may use institutional SSO providers for authentication. These providers may receive basic profile information necessary for authentication.
• Cloud Storage — Learning materials, assignment files, and media content are stored on secure cloud storage services.
• Analytics — We may use analytics tools to understand how our Service is used and to improve performance.

These third-party services have their own privacy policies. We encourage you to review their policies. We do not sell or rent your personal information to third parties for marketing purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request that we correct any inaccurate or incomplete data.
• Deletion — Request deletion of your personal data ("right to be forgotten").
• Data Portability — Request a copy of your data in a structured, machine-readable format.
• Restriction — Request that we restrict the processing of your data under certain conditions.
• Objection — Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our Service is designed for educational institutions and may be used by students of all ages under the supervision of their teachers and educational institutions. We comply with applicable laws regarding children's data protection. Educational institutions using our Service are responsible for obtaining necessary parental consents where required.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and notify users through the Service or via email for material changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: